Insurance Program and Services Coordinator

Position Summary
Responsible for assisting team in managing Association Insurance programs and member engagement activities. Provides support for Director of Administrative Operations, and President/CEO.

Qualifications

• College degree
• Must maintain a Kansas Insurance license (P&C and Life Health)
• Exceptional interpersonal, written, and verbal communication skills
• Excellent organization skills and attention to details
• Proficient in Word Processing, Excel, database management and reporting, and online meeting platforms
• Ability to multi-task, work in a team environment and work efficiently under a deadline
• Enjoys working in a fast-paced, flexible environment
• Must be well-organized, able to manage a wide variety of tasks
• Ability to travel 30-40% of the time

Job Duties

• Collaborate with internal team to draft annual action plans for EBI (self-funded association-sponsored health plan of LeadingAge Kansas) & KING (group-funded workers compensation pool)
• Oversee scheduling and content for KING & EBI Member Rounds, Annual Meetings, and Webinars/ Seminars
• Meet regularly with KING & EBI Service Team (TPA, consultants, legal counsel, claims adjustors, and case managers)
• Produce quarterly newsletters for KING & EBI
• Manage dissemination of member data, benchmarking, and dashboard reports
• Maintain and update KING & EBI website and online resources
• Manage KING Safety Grant Program
• Conduct member visits and pursue member relationship building
• Conduct orientation on KING and/or EBI for new Members and/or new HR personnel
• Facilitate communication between members and Service Teams for challenging claims
• Assist with marketing and enrollment activities (P&C and L&H license required)
• Deploy KING & EBI member satisfaction surveys
• Assist with other duties and projects as assigned

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement